Privacy policy

OVERVIEW

This Privacy Policy describes how AK13 TRADERS LTD (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our Services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect the following types of personal information:

  • Order Information: name, billing address, shipping address, payment details, email, and phone number.

  • Device Information: IP address, web browser, time zone, and cookies.

  • Usage Information: pages or products viewed, referring websites, and interactions with our website.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfil your orders.

  • Communicate with you regarding your order.

  • Screen for fraud or suspicious transactions.

  • Improve and optimise our website and services.

  • Provide you with targeted advertising or marketing (if you have consented).

SHARING YOUR INFORMATION

  • We share your information with Shopify, who powers our store. You can read more about how Shopify uses your personal information here: Shopify Privacy Policy.

  • We may also share your data with service providers (e.g. payment processors, Royal Mail for delivery) to complete your order.

  • We will never sell your personal information.

COOKIES

Our website uses cookies to provide a better browsing experience, improve performance, and show relevant content. You can disable cookies in your browser, but this may affect site functionality.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of targeted advertising and marketing.

If you wish to exercise these rights, please contact us at info@ak13traders.co.uk.

DATA RETENTION

We retain order information for our records unless and until you request deletion, or for as long as required by UK law (e.g. tax/accounting).

SECURITY

We take appropriate steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

CHANGES

We may update this Privacy Policy from time to time. Updates will be posted on this page, and material changes will be communicated if required by law.

CONTACT

For privacy-related questions or requests, contact us at:

AK13 TRADERS LTD
📧 Email: info@ak13traders.co.uk