Terms of service

OVERVIEW

Welcome to AK13 TRADERS LTD! The terms “we”, “us” and “our” refer to AK13 TRADERS LTD. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”). AK13 TRADERS LTD is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy (“Privacy Policy”). If you do not agree, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

  • You confirm that you are at least the age of majority in your country of residence and that you consent to allow any of your minor dependants to use the Services on devices you own or manage.

  • To use our Services, including browsing or making purchases, you may be asked to provide certain information (e.g. email address, billing and shipping details, and payment information). You warrant that all information is accurate, current and complete.

  • You are solely responsible for keeping your account credentials secure and for all activity under your account. Accounts may not be transferred, sold or licensed to another party.

SECTION 2 – OUR PRODUCTS

  • We aim to provide accurate product descriptions and images. However, colours and appearances may differ depending on your device or screen settings.

  • We do not guarantee that any product will meet your expectations.

  • Descriptions may be changed or updated at any time without notice. We may also discontinue products or limit sales to certain regions or customers at our discretion.

SECTION 3 – ORDERS

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

  • Orders are only accepted once we confirm acceptance and process your payment.

  • Once placed, orders cannot always be amended or cancelled. If we cancel or alter an order, we will attempt to notify you.

  • Returns and exchanges are governed by our Refund Policy.

  • Purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices, promotions and discounts may change without notice. The price charged will be that shown at checkout and confirmed in your order email.

  • Prices exclude taxes, shipping, customs or import duties unless stated otherwise.

  • You must provide accurate payment details and authorise us to charge your chosen payment method.

  • By purchasing, you confirm that your payment information is valid, you are authorised to use it, and you will honour all charges.

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery times are estimates only and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or events beyond our control.

  • Once we hand orders to the carrier, title and risk pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

  • All trademarks, designs, text, graphics, images, logos, product reviews, videos and audio on our Services are owned by AK13 TRADERS LTD, its affiliates or licensors.

  • You may not reproduce, copy, distribute or exploit any content without our prior written consent.

  • “AK13 TRADERS LTD” and our associated logos are trademarks of AK13 TRADERS LTD. Shopify and other names/logos mentioned are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

  • We may provide access to third-party tools on an “as is” basis without warranties.

  • Use of such tools is entirely at your own risk, and you must ensure you agree to the relevant third-party terms.

SECTION 8 – THIRD-PARTY LINKS

  • Our Services may link to third-party websites. We are not responsible for their content, products, or services.

  • Please review their terms and policies before engaging in any transaction with third parties.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

AK13 TRADERS LTD is powered by Shopify. However, sales are made directly between you and AK13 TRADERS LTD. Shopify is not responsible for your purchases. You release Shopify from any claims or liabilities relating to your transactions with us.

SECTION 10 – PRIVACY POLICY

  • All personal information is handled in accordance with our Privacy Policy.

  • Because our Services are hosted by Shopify, certain personal data is also collected and processed by Shopify under its own Privacy Policy.

SECTION 11 – FEEDBACK

  • Any ideas, reviews, suggestions or feedback you provide may be used by us for commercial purposes without compensation.

  • You warrant that you have the rights to any feedback you provide.

SECTION 12 – ERRORS AND INACCURACIES

We may correct errors, inaccuracies or omissions (including prices, product descriptions or availability) at any time without prior notice, including after an order is placed.

SECTION 13 – PROHIBITED USES

You must not use the Services for unlawful purposes, to infringe rights, to mislead, to harass, to distribute malware, or to interfere with the operation of the Services. Breach of this section may result in account suspension or termination.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time. Certain obligations (such as payment due, intellectual property, indemnities, etc.) will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

  • Our Services and products are provided “as is” and “as available”.

  • We make no guarantees that use of the Services will be uninterrupted or error-free.

  • To the fullest extent permitted by law, we disclaim all warranties (express or implied).

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, AK13 TRADERS LTD and its affiliates are not liable for any indirect, incidental or consequential damages (including lost profits, data, savings or revenues) arising from use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless AK13 TRADERS LTD, Shopify and their affiliates against any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder shall still apply in full.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms, together with our posted policies, constitute the full agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations without our consent. We may assign our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of England and Wales, and disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Material changes will be notified to you as required by law. Continued use of the Services constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be directed to:

AK13 TRADERS LTD
📧 Email: info@ak13traders.co.uk
📍 Address: 8 Durban Road East, Watford, WD18 0RN

📄 Company Registration Number: 15483651
💷 VAT Number: GB460886366